Technical Enablement Manager

Job Summary

Focused on enhancing client success, the full-time salaried Technical Enablement Manager will manage technical onboarding, provide ongoing support, and collaborate with cross-functional teams in a remote environment.

Key responsibilities

• Manage the technical onboarding process for new clients, ensuring a smooth transition to the platform
• Provide ongoing technical support and training to clients, addressing their needs and enhancing their usage of the technology
• Collaborate with product and engineering teams to relay client feedback and influence product development

Required qualifications

• Bachelor's degree in a relevant field or equivalent experience
• Experience in a technical support or enablement role, preferably in a SaaS environment
• Strong understanding of Connected TV advertising and related technologies
• Proven ability to work collaboratively across teams and with clients
• Familiarity with project management tools and methodologies