Technical Enablement Specialist

Job Summary

A company is looking for a Technical Enablement Specialist to support technology enablement across the organization.

Key Responsibilities

• Develop and manage a comprehensive knowledge base for various functions
• Design and configure enablement platforms, including ticketing systems and dashboards
• Facilitate cross-team alignment and deliver targeted technical training and support

Required Qualifications

• 2-5 years of experience in technology enablement or knowledge management
• Experience with technology adoption in digital transformation contexts
• Hands-on experience with ticketing or knowledge management tools
• Understanding of AI-assisted support and related technologies
• Basic knowledge of HTML/CSS for content management