Technical Engagement Analyst

Job Summary

A company is looking for a Technical Engagement Analyst who will focus on technical client support and data optimization.

Key Responsibilities

• Act as a technical point of escalation for cross-functional teams
• Support existing client changes involving location and pay code additions
• Perform operational reviews to recommend and implement improvements to client data exchanges

Required Qualifications

• Bachelor's degree with 2+ years of experience in implementations or technical account management
• Knowledge of Dell Boomi or willingness to learn
• Experience troubleshooting sFTP, API, and data concerns
• Capacity to prioritize and handle multiple projects simultaneously
• Occasional need to work outside of normal business hours may be required