Technical Engagement Manager

Job Summary

A company is looking for a Technical Engagement Manager who will oversee technical onboarding and implementation, ensuring a high-quality customer experience.

Key Responsibilities

• Partner with customers to scope and define demo requirements
• Manage the Solution Architect to build technical components and oversee multiple implementations
• Coordinate with various internal teams to ensure smooth delivery of services

Required Qualifications

• Experience in a technical customer-facing role (e.g., Solutions Engineer, Implementation Engineer)
• Project management skills with the ability to lead without formal authority
• Knowledge of Javascript and web application infrastructure
• Proven ability to build trust with technical and business stakeholders
• Proactive problem-solver with a focus on balancing technical precision and business outcomes