Technical Engagement Manager

Job Summary

Owning the technical onboarding and implementation of security programs, the full-time remote Technical Engagement Manager will manage customer engagements, provide technical support, and collaborate with cross-functional teams to ensure successful program launches and ongoing adoption.

Key responsibilities

• Lead the end-to-end technical onboarding and configuration of Bug Bounty, Vulnerability, and Pentest programs for customers
• Act as a technical point of contact during program launches, ensuring smooth transitions and successful outcomes
• Manage program timelines and dependencies, providing proactive status updates to stakeholders throughout the project lifecycle

Required qualifications

• 2+ years of experience in a customer-facing technical role such as implementation, solutions architecture, or technical program management
• Knowledge of pentest, bug-bounty, and red-team methodologies
• Experience managing multiple projects simultaneously
• Ability to work collaboratively in a cross-functional environment
• Familiarity with at least one scripting language (e.g., Python, Ruby, Bash) for task automation