This job has been removed
Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, May 01, 2024
This job expires in: 13 days
Job Summary
A company is looking for a Service Delivery Technician II.
Key Responsibilities:
- Maintains availability to receive escalated inbound Calls, Support tickets, and Web Chats
- Interprets customer's description of problems, troubleshoots and provides solutions, summarizes and documents interactions
- Proactively writes and updates knowledgebase articles
Required Qualifications:
- High school diploma required
- CompTIA A + certification required
- 2+ years of technical customer support experience