Technical Implementation Manager

Job Summary

A company is looking for a Technical Implementation Manager to lead enterprise customer implementations from onboarding through go-live.

Key Responsibilities

• Serve as the primary point of contact during onboarding and implementation, building trusted relationships with enterprise customers
• Develop and manage end-to-end implementation plans, including timelines, milestones, dependencies, and risk mitigation
• Coordinate cross-functional teams to ensure smooth, timely go-lives and reduced time-to-first-value

Required Qualifications

• Bachelor's degree (BA/BS) in a relevant discipline
• 5+ years of experience in healthcare administration, healthcare technology, or healthcare SaaS
• Experience working with Health Plans, Independent Physician Associations (IPAs), Management Service Organizations (MSOs), and/or value-based care programs
• Strong project management skills with the ability to manage multiple implementations concurrently
• Hands-on working experience in data analysis using UNIX and MYSQL