Technical Integration Specialist

Job Summary

A company is looking for a Technical Integration Specialist (Remote - AMER).

Key Responsibilities

• Provide onboarding support and assist customers with their technical integration needs
• Educate customers on integrating with APIs and utilizing open source libraries
• Troubleshoot technical challenges and ensure proper product catalog configuration

Required Qualifications

• Proven experience in customer or technical support roles
• Knowledge of REST-based web services and APIs
• Ability to support customers between 2pm and 10pm UTC (9am to 5pm Eastern time)
• Familiarity with structured data formats (JSON, CSV) and basic search/index concepts
• Experience with debugging tools and understanding of network request routing