Technical Learning Specialist

Job Summary

A company is looking for a Customer Technical Enablement & Learning Specialist.

Key Responsibilities

• Deliver engaging live checkpoint sessions and support trainees in application development
• Diagnose and troubleshoot technical issues, providing best-practice guidance
• Collaborate with the Academy team to create and maintain effective learning content

Required Qualifications

• 2+ years in a technical training, application development, or customer support role
• Strong understanding of core programming concepts such as variables, conditional logic, and error handling
• Ability to analyze and explain application logic and system behavior
• Experience in teaching or mentoring adult learners in technical topics is a plus
• Familiarity with conversational AI, CTI technologies, and scripting languages is advantageous