Technical Onboarding Manager

Job Summary

A company is looking for a Technical Onboarding Manager to oversee the onboarding process for new customers.

Key Responsibilities

• Manage the technical onboarding for assigned new customers, leading meetings and project management
• Collaborate with various teams to ensure a high-quality onboarding experience
• Gather technical requirements and educate customers on services and best practices

Required Qualifications

• Experience in a technical Customer Support, Implementation, or Onboarding role
• Project management experience
• Familiarity with public cloud technologies, preferably AWS
• Ability to manage multiple customer onboardings simultaneously
• AWS Cloud Practitioner certification required after one year of employment