Technical Onboarding Manager

Job Summary

A company is looking for an Associate Technical Onboarding Manager to manage the onboarding process for new customers.

Key Responsibilities

• Manage the technical onboarding for assigned new customers, leading meetings and project managing the process
• Understand AWS Cloud Technologies and collaborate with various teams to ensure quality onboarding experiences
• Gather technical requirements and educate customers on technologies, services, and best practices

Required Qualifications

• Experience in a technical Customer Support, Implementation, or Onboarding role
• Ability to work in a project management capacity
• Familiarity with public cloud, preferably AWS
• Ability to manage multiple customer onboardings simultaneously
• AWS Cloud Practitioner certification required after 1 year of employment