Technical Onboarding Specialist

Job Summary

Managing the onboarding and implementation of digital products for strategic accounts, the full-time Strategic Specialist, Technical Onboarding will ensure seamless system setup and data integrations while maintaining high-quality implementations in a remote environment.

Key responsibilities

• Configure and implement Amplify's digital products to meet customer-specific requirements
• Coordinate all aspects of digital onboarding for new and existing customers
• Maintain clear communication with customers and internal teams to ensure successful product launches

Required qualifications

• 2+ years of professional experience in customer service, technical onboarding, or a similar role
• Demonstrated proficiency in data and information management practices
• Experience using Google Workspace, particularly Google Sheets and Docs
• Strong organizational and project management skills
• Ability to prioritize deadlines and tasks effectively