Technical Operations Manager
Job Summary
Seeking a hands-on leader, the full-time salaried Technical Operations Manager will own the intersection of IT, security, DevOps, and infrastructure for a Medicare distribution platform, ensuring reliability and compliance while leveraging AI-enabled tools in a remote environment.
Key responsibilities
- Apply AI tooling to enhance DevOps, infrastructure, and InfoSec operations
- Own the reliability and scalability of AWS-native infrastructure while driving CI/CD and observability practices
- Lead security compliance initiatives, including SOC 2 and HIPAA, while managing corporate IT operations
Required qualifications
- 5+ years in technical operations, DevOps, infrastructure, or security leadership roles
- Deep hands-on experience with AWS services and infrastructure-as-code practices
- Direct experience with security compliance frameworks and audit processes
- Experience in regulated environments such as healthcare or fintech is a strong plus
- Proven ability to communicate technical risks to non-technical stakeholders
Complete Job Description
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