Technical Operations Manager
Job Summary
Seeking a hands-on Technical Operations Manager, the full-time role will oversee IT, security, DevOps, and infrastructure for an AWS-native platform, ensuring reliability and compliance while leveraging AI tools to enhance operations.
Key responsibilities
- Own the reliability, scalability, and cost-efficiency of AWS infrastructure while driving CI/CD maturity and observability
- Lead security posture and compliance initiatives, including SOC 2 and HIPAA programs, while partnering with engineering on secure practices
- Build and lead a high-leverage team, collaborating closely with cross-functional partners to set operational KPIs and represent technical operations to stakeholders
Required qualifications
- 5+ years in technical operations, DevOps, infrastructure, or security leadership, with at least 2 years managing teams or initiatives
- Deep hands-on experience with AWS services, IAM, and infrastructure-as-code practices
- Direct experience with security compliance frameworks such as SOC 2 and HIPAA
- Experience operating in regulated environments like healthcare or fintech
- Strong judgment under pressure and ability to communicate technical risks to non-technical stakeholders
Complete Job Description
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