Technical Operations Manager
Job Summary
Seeking a hands-on leader, the full-time Technical Operations Manager will own the intersection of IT, security, DevOps, and infrastructure for a healthcare tech platform, ensuring reliability and compliance while leveraging AI tools in a remote work environment.
Key responsibilities
- Manage AWS-native infrastructure, ensuring reliability, scalability, and cost-efficiency
- Drive AI-enabled operations and security compliance in a regulated environment
- Build and lead a small team while collaborating with engineering and product teams on shared infrastructure needs
Required qualifications
- 5+ years in technical operations, DevOps, or security leadership roles, with 2+ years of management experience
- Deep hands-on experience with AWS services and infrastructure-as-code practices
- Direct experience with security compliance frameworks such as SOC 2 and HIPAA
- Experience in regulated environments like healthcare or fintech is a strong plus
- Excellent judgment under pressure and ability to communicate technical risks to non-technical stakeholders
Complete Job Description
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