Technical Operations Manager
Job Summary
Seeking a hands-on leader, the full-time Technical Operations Manager will own the intersection of IT, security, DevOps, and infrastructure for a modern Medicare distribution platform, ensuring reliability and compliance while leveraging AI-enabled tools remotely.
Key responsibilities
- Manage AWS-native infrastructure, ensuring reliability, scalability, and cost-efficiency
- Drive the implementation of AI in DevOps and InfoSec, focusing on automation and compliance
- Lead security posture and compliance programs, including SOC 2 and HIPAA, while partnering with cross-functional teams
Required qualifications
- 5+ years in technical operations, DevOps, or security leadership roles, with experience managing teams
- Deep hands-on experience with AWS services and infrastructure-as-code practices
- Direct experience with security compliance frameworks and successful audit participation
- Experience in regulated environments such as healthcare, fintech, or insurance
- Strong judgment under pressure, with the ability to communicate technical risks to non-technical stakeholders
Complete Job Description
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