Technical Product Manager

Job Summary

Leading the strategy and execution of Salesforce-based CRM capabilities, the full-time Technical Product Manager will define the product vision, collaborate with cross-functional teams, and manage the Salesforce CRM platform to enhance customer engagement and operational efficiency in a remote environment.

Key Responsibilities

• Define and drive the product vision, strategy, and roadmap for the Salesforce CRM platform
• Collaborate with various teams to translate business priorities into product outcomes and enhancements
• Manage the Salesforce CRM platform, ensuring it meets business demands while maintaining technical sustainability and user experience

Required Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field
• 8+ years of experience in product management or technical product management, particularly with CRM platforms
• Hands-on experience with Salesforce CRM capabilities, including Sales Cloud and Service Cloud
• Strong understanding of Salesforce platform architecture, integrations, and workflow automation
• Experience managing enterprise CRM products in complex organizations