Technical Product Owner

Job Summary

A company is looking for a Technical Product Owner - Twilio & IVR Solutions.

Key Responsibilities:

• Define and own the product roadmap for Twilio-based communication solutions
• Lead the design, implementation, and optimization of IVR flows using Twilio Studio or custom APIs
• Act as the primary liaison between technical teams, business units, and external vendors

Required Qualifications:

• Proven experience as a Technical Product Owner or similar role in a SaaS or telecom environment
• Strong hands-on experience with Twilio APIs, Twilio Studio, and Twilio Insights
• Deep understanding of IVR systems, call routing, and customer engagement workflows
• Ability to work in a fast-paced, agile environment and manage multiple priorities