Technical Product Owner

Job Summary

A company is looking for a Product Owner - Customer Success & Technical Onboarding.

Key Responsibilities

• Lead the product roadmap for Gainsight, focusing on predictive maturity and automated customer journeys
• Drive initiatives for automated customer provisioning and optimize onboarding workflows within Salesforce
• Collaborate cross-functionally to define product vision, manage the backlog, and ensure high-quality delivery

Required Qualifications

• Experience with Salesforce and Customer Success platforms (preferably Gainsight)
• Bachelor's degree in Information Systems, IT, Computer Science, Business, or a related field
• 5+ years of experience as a Business Analyst or Product Owner
• Proven experience working in Agile development environments
• Ability to operate effectively across business units in a fast-paced environment