Technical Product Sales Coordinator

Job Summary

A company is looking for a Coordinator 3, Technical Product Sales - Business Support.

Key Responsibilities:

• Coordinate and verify customer orders, ensuring compliance with service level agreements
• Collaborate with senior sales teams and manage strategic accounts to facilitate order processing
• Provide advanced technical support and manage escalations with technical support teams

Required Qualifications:

• Minimum 5 years of advanced product support experience
• Experience supporting business services and enterprise-level support
• High School Diploma or GED
• Ability to work variable schedules, including nights and weekends
• Proven track record of meeting productivity and quality metrics