Technical Product Service Manager
Job Summary
Leading the migration of public health jurisdictions to a modernized platform, the full-time salaried Technical Product Service Manager will own the integrated service roadmap, coordinate cross-functional teams, and build relationships with stakeholders to ensure successful transitions from legacy systems.
Key responsibilities
- Own the integrated service and product roadmap for migrating at least three STLTs per year onto the modernized platform
- Lead multiple project teams in developing migration materials, tooling, and documentation
- Partner with CDC stakeholders to align migration priorities, timelines, and expectations
Required qualifications
- Experience managing and delivering services or products within the public health domain
- Experience leading legacy modernization or system migration work, including change management
- Comfort with public health as a domain, particularly case surveillance and investigation demands
- Experience in people management, including mentoring and coaching team members
- Familiarity with DevSecOps practices and cloud deployment processes
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