Technical Product Support Specialist

Job Summary

As a part-time hourly Technical Product Support Specialist, the candidate will assist customers with product selection, provide post-sales support, and address application and troubleshooting inquiries for fluid power products while working remotely.

Key responsibilities

• Communicate effectively with external and internal customers to provide technical product support via telephone
• Utilize multiple computer applications simultaneously to identify solutions and document customer interactions
• Maintain a high level of technical expertise through industry experience and training, while capturing customer feedback for product teams

Required qualifications

• 7+ years of relevant job experience or hands-on field experience in electrical or lighting systems, wiring, and controls
• Experience with Industrial Controls and Automation
• Proficiency in computer use, including navigating multiple applications and screens simultaneously