Technical Product Support Specialist

Job Summary

A company is looking for a Technical Product Support Specialist in the Denver, CO Area.

Key Responsibilities

• Provide support for technical issues related to CardWizard Solutions on customer server hardware and Windows environments
• Respond to support inquiries from customers and internal teams using various communication methods
• Resolve escalated customer issues and assist with end-user installations and configurations

Required Qualifications

• 2+ years of experience in an IT environment
• Experience with general networking technologies and Windows Server environments
• Previous experience in a customer service environment
• Must have unrestricted work authorization in the US
• Ability to pass pre-employment screenings for a trusted role