Technical Program Communications Coordinator

Job Summary

Supporting the USPS portfolio, the full-time Technical Program Communications Coordinator will manage communications, respond to customer inquiries about the Fraud Analytics and Mitigation program, and analyze data using advanced tools like Power BI and Excel in a remote environment.

Key responsibilities

• Managing communications and addressing USPS customer questions regarding the FAM program
• Effectively communicating USPS policies and guidelines to stakeholders at various levels
• Organizing and tracking customer requests to ensure timely resolution

Required qualifications

• Bachelor's degree with 0-2 years of experience in project management, business process improvement, or related fields
• Proficiency in Microsoft products, including Power Apps and Power BI
• Ability to align personal goals with team objectives and demonstrate strong analytical skills
• Experience operating in a fast-paced, collaborative virtual environment
• Must be a US Citizen and able to obtain a Position of Public Trust Clearance