Technical Program Communications Coordinator
Job Summary
To support the USPS portfolio, the full-time Technical Program Communications Coordinator will manage communications with USPS customers, communicate policies to stakeholders, and organize customer requests while utilizing advanced tools for data analysis in a remote environment.
Key responsibilities
- Managing communications and responding to USPS customers regarding the Fraud Analytics and Mitigation (FAM) program
- Effectively communicating USPS policies and guidelines to internal and external stakeholders
- Organizing and tracking customer requests to ensure timely handling and resolution
Required qualifications
- Bachelor's degree with 0-2 years of experience in project management, business process improvement, or related fields
- Proficiency with Microsoft products, including Power Apps, Power BI, Excel, and others
- Ability to obtain a Position of Public Trust Clearance - Must be a US Citizen
- Strong analytical and problem-solving skills
- Experience operating in a fast-paced, collaborative virtual environment
Complete Job Description
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