Technical Program Communications Coordinator

Job Summary

Supporting the USPS portfolio, the full-time Technical Program Communications Coordinator will manage communications with customers regarding the Fraud Analytics and Mitigation program, analyze data using tools like Databricks and Excel, and communicate policies to stakeholders in a remote environment.

Key responsibilities

• Managing communications and responding to USPS customer inquiries about the FAM program
• Effectively communicating USPS policies and guidelines to internal and external stakeholders
• Organizing and tracking customer requests to ensure timely resolution

Required qualifications

• Bachelor's degree with 0-2 years of experience in project management, business process improvement, or related fields
• Proficiency in Microsoft products, including Power Apps and Power BI
• Ability to work autonomously in a fast-paced virtual environment
• Strong analytical and problem-solving skills
• Must be a US Citizen and able to obtain a Position of Public Trust Clearance