Technical Program Coordinator
Job Summary
Supporting the USPS portfolio, the full-time Technical Program Communications Coordinator will manage customer communications, analyze data using advanced tools, and communicate policies to stakeholders in a remote environment.
Key responsibilities
- Managing communications and addressing inquiries related to the USPS Fraud Analytics and Mitigation program
- Effectively conveying USPS policies and guidelines to internal and external stakeholders
- Organizing and tracking customer requests to ensure timely resolution and identifying areas for process improvement
Required qualifications
- Bachelor's degree with 0-2 years of experience in project management, business process improvement, or related fields
- Proficiency with Microsoft products including Power Apps, Power BI, Excel, and others
- Ability to obtain a Position of Public Trust Clearance and must be a US Citizen
- Strong analytical skills and understanding of project management fundamentals
- Experience supporting government contracts and handling sensitive data
Complete Job Description
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