Technical Program Coordinator

Job Summary

Supporting the USPS portfolio, the full-time Technical Program Communications Coordinator will manage communications, respond to customer inquiries regarding the Fraud Analytics and Mitigation program, and analyze data using advanced tools like Power BI and Databricks in a remote environment.

Key responsibilities

• Managing communications and addressing customer questions related to the USPS Fraud Analytics and Mitigation program
• Effectively communicating USPS policies and guidelines to both internal and external stakeholders
• Organizing and tracking customer requests to ensure timely resolution and identifying areas for process improvement

Required qualifications

• Bachelor's degree with 0-2 years of experience in project management, business process improvement, or related fields
• Proficiency in Microsoft products, including Power Apps and Power BI
• Ability to obtain a Position of Public Trust Clearance and must be a US Citizen
• Experience supporting government contracts and handling sensitive data
• Strong analytical skills and understanding of project management fundamentals