Technical Program Manager

Job Summary

Owning performance prevention and diagnostics for flagship products and next-gen AI features, the full-time Technical Program Manager will manage high-visibility performance programs across desktop, browser, and mobile platforms while collaborating with cross-functional teams in a remote setting.

Key responsibilities

• Oversee performance metrics for flagship products and AI features, including load times and model inference latency
• Lead cross-organizational programs focused on observability, regression prevention, and safe rollout of AI capabilities
• Coordinate with Product, Platform, and Performance Program teams to ensure effective incident response and performance testing

Required qualifications

• 5+ years of experience in performance engineering, performance TPM, platform TPM, or SRE with a focus on SaaS products
• Proven expertise in load, stress, and scalability testing methodologies
• In-depth knowledge of web performance metrics and mobile profiling tools
• Experience with CI/CD processes and integrating performance tests into development pipelines
• Familiarity with distributed systems, cloud infrastructure (AWS), and capacity planning