Technical Program Manager

Job Summary

Owning performance prevention and diagnostics for flagship products and next-gen AI features, the full-time Technical Program Manager will manage high-visibility performance programs across desktop, browser, and mobile platforms, ensuring optimal performance and safe rollout of capabilities remotely within the United States.

Key responsibilities

• Lead performance programs focused on flagship product metrics and AI feature performance, including load times and model inference latency
• Collaborate with cross-functional teams on observability, regression prevention, and safe rollout initiatives
• Integrate performance testing into CI/CD pipelines and oversee incident response strategies

Required qualifications

• 5+ years of experience in performance engineering, platform TPM, or SRE with a focus on SaaS products
• Proven expertise in load, stress, and scalability testing methodologies
• Strong knowledge of web performance metrics and mobile profiling tools
• Experience with CI/CD processes and test automation
• Familiarity with distributed systems, cloud infrastructure, and capacity planning