Technical Program Manager

Job Summary

Owning performance prevention and diagnostics for flagship products and next-gen AI features, the full-time Technical Program Manager will manage high-visibility performance programs across desktop, browser, and mobile platforms while working remotely in the United States.

Key responsibilities

• Oversee flagship product performance metrics and AI feature performance, including load times and model inference latency
• Lead cross-organizational programs focused on observability, regression prevention, and safe rollout of AI capabilities
• Collaborate with Product, Platform, and Performance teams to enhance performance testing and incident response strategies

Required qualifications

• 5+ years of experience in performance engineering, performance TPM, platform TPM, or SRE with a focus on SaaS products
• Proven expertise in load, stress, and performance testing methodologies
• Deep understanding of web performance metrics and mobile profiling tools
• Experience with CI/CD and integrating performance tests into automation pipelines
• Familiarity with distributed systems, cloud infrastructure, and capacity planning