Technical Program Manager, AI

Job Summary

Owning performance prevention and diagnostics for flagship products and next-gen AI features, the full-time Technical Program Manager, AI will manage high-visibility performance programs across desktop, browser, and mobile platforms, collaborating with cross-functional teams in a remote work environment.

Key responsibilities

• Lead performance programs focusing on load times, memory usage, and AI feature reliability
• Oversee observability and regression prevention efforts, ensuring safe rollout of AI capabilities
• Collaborate with Product, Platform, and Performance Program teams to enhance overall performance metrics

Required qualifications

• 5+ years of experience in performance engineering, platform TPM, or SRE with a focus on SaaS products
• Proven expertise in load, stress, and scalability testing methodologies
• Familiarity with web performance metrics and mobile profiling tools
• Experience with CI/CD processes and integrating performance tests into development pipelines
• Knowledge of distributed systems, cloud infrastructure (AWS), and capacity planning