Technical Project Manager

Job Summary

A company is looking for a Technical Project Manager to oversee web and data operations remotely.

Key Responsibilities

• Manage web delivery, quality assurance, and release processes
• Oversee tech support orchestration, ensuring rapid resolution of requests
• Lead collaboration and program management efforts across teams

Required Qualifications

• 4+ years in Technical Project/Program Management or Product Operations for web applications or SaaS products
• Experience managing support workflows with measurable SLAs
• Proficient in Jira, GitHub, and Slack, with the ability to read PRs and define acceptance criteria
• Familiarity with Salesforce reporting and data operations fundamentals
• Experience managing interns or small operations teams with output targets