Technical Project Manager

Job Summary

Driving successful enterprise-level implementations, the full-time Technical Project Manager will manage the end-to-end onboarding and delivery lifecycle of the Gainsight platform while working remotely in the United States.

Key responsibilities:

• Execute complex software implementation projects, ensuring alignment on scope, timeline, and business outcomes with executive-level client sponsors
• Drive onboarding efforts for customers, providing best-practice recommendations aligned with their objectives
• Develop and maintain detailed project plans and communication cadences to ensure on-time, on-budget delivery

Required qualifications:

• Bachelor's Degree or equivalent experience, preferably with Project Management certification (e.g., PMP, PRINCE2) and/or 5 years of related experience
• 5+ years of experience managing enterprise-grade software implementation or professional services projects
• Demonstrated success leading cross-functional project teams on engagements valued at $0.5M+
• In-depth knowledge of waterfall and agile project management methodologies and tools
• Proven ability to create structure in ambiguous situations and design effective delivery processes