Technical SaaS Task Manager

Job Summary

A company is looking for a Technical SaaS Task Manager to support their Client Account Management Team.

Key Responsibilities

• Track and manage client-related tasks, projects, and deliverables in collaboration with Client Account Managers
• Document client requirements, meeting notes, and create technical documentation
• Analyze internal task workflows and develop SOPs and standardized tracking tools

Required Qualifications

• Bachelor's degree in a relevant field (e.g., Information Systems, Business Administration, or Project Management)
• 1-3 years of experience in project coordination, technical support, or client success in a SaaS or tech environment
• Experience with SaaS tools and task/project management platforms
• Proficient in process mapping software and intermediate Excel skills
• Familiarity with ticketing or CRM platforms and collaborative tools