Technical Sales Representative

Job Summary

Seeking a motivated and technically minded Sales Representative for a full-time remote position, responsible for engaging with inbound leads to assist customers with Facebook and Instagram account issues, converting inquiries into paying customers while providing exceptional customer service.

Key Responsibilities

• Contact and follow up with inbound leads via phone, email, and other communication channels
• Understand customer issues related to Facebook and Instagram accounts and explain available services and solutions
• Qualify leads and guide customers through the sales process to convert inquiries into paying customers

Required Qualifications

• Previous experience in sales, customer support, or another client-facing role
• Technical aptitude with the ability to understand digital platform-related issues
• Strong interpersonal skills for building relationships with customers
• Self-motivated and results-driven, capable of working independently
• Reliable high-speed internet connection and a professional remote work environment