Technical Services Lead

Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Sun, May 05, 2024

Job Summary

A company is looking for a Technical Services Lead.

Key Responsibilities:
  • Acts as service lead and manages support desk activities
  • Manages service scope, SLAs, and performance
  • Provides client support, training, and quality assurance

Required Qualifications:
  • Bachelor's degree from a four-year college or university
  • 1 to 3 years of experience in a related field
  • Experience with data analytics preferred
  • High degree of independence, initiative, and accountability
  • Ability to optimize team effort through process improvement

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