Technical Services Specialist
Job Summary
Supporting clients through technical integrations and data solutions, the full-time remote Technical Services Specialist will lead projects from scoping to delivery, manage advanced integration use cases, and mentor team members while contributing to process improvements.
Key responsibilities
- Lead scoping sessions and manage integration and data projects end-to-end, ensuring timely delivery
- Implement and maintain system integrations, troubleshooting data challenges and advising clients on best practices
- Mentor Technical Services Specialist I team members and contribute to continuous improvement initiatives
Required qualifications
- Minimum 2+ years of experience in implementing integration or data solutions for a SaaS platform
- Demonstrated success in a client-facing technical role with strong communication skills
- Strong understanding of data models, validation, and system-to-system integration concepts
- Ability to analyze and translate complex business requirements into clear technical solutions
- Familiarity with AI tools and agents is preferred
Complete Job Description
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