Technical Software Support

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Feb 13, 2026

This job expires in: 23 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Software Support.

Key Responsibilities

Respond to helpdesk queries and resolve software/technical issues
Remotely troubleshoot, diagnose and escalate complex matters when required
Log all support activities accurately in CRM and support installs, upgrades, and maintenance

Required Qualifications

Degree in IT or related field or equivalent experience
Strong troubleshooting skills across software, application layer, networks, infrastructure, and Windows/Linux environments
Experience with Microsoft SQL server, Microsoft Azure, Citrix, and VMware/virtual environments
Understanding of ITIL and best practices for IT support
Eligibility to work in New Zealand

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