Technical Solutions Consultant
Job Summary
Working remotely on a full-time basis, the Technical Solutions Consultant will serve as a post-sales technical subject matter expert, leading customer engagements and ensuring effective product integrations while collaborating with cross-functional teams.
Key responsibilities
- Serve as a post-sales technical SME on complex product integrations and support during implementations and product releases
- Lead customer-facing technical engagements, including discovery sessions and hands-on configuration of workflows
- Collaborate with Product teams to identify technical pain points and inform customer engagements
Required qualifications
- Experience as a Solutions Consultant, Sales Engineer, Technical Implementation Specialist, or Product Manager with complex SaaS products
- Technical knowledge of M365 and Google Workspace configurations and API-driven custom integrations
- Ability to communicate complex concepts to diverse stakeholders, including technical and executive audiences
- Proven track record of live customer interaction and real-time problem-solving
- Resourcefulness and self-direction in ambiguous environments, with a focus on product quality and customer experience
Complete Job Description
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