Technical Solutions Engineer

Job Summary

A company is looking for a Technical Solutions Engineer to support their Client Technology team.

Key Responsibilities

• Investigate and resolve complex technical issues for strategic customers, including performance and compatibility challenges
• Serve as a liaison between client stakeholders and product teams, scoping technical requirements and driving issue resolution
• Proactively identify technical risks and advise customers on best practices for system configuration and compliance standards

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
• 5-8 years of experience in a technical, customer-facing role such as support engineering or solutions engineering
• Strong understanding of web application architecture, cloud computing, networking fundamentals, and database systems
• Working knowledge of healthcare IT
• Analytical proficiency with logging and visualization tools; SQL knowledge is a plus