Technical Solutions Engineer
Job Summary
To support enterprise customers, the remote Technical Solutions Engineer will lead technical onboarding and implementation, provide troubleshooting support, and collaborate with cross-functional teams on a 3 to 6-month project with potential for extension.
Key responsibilities
- Lead technical onboarding and implementation for new customers
- Provide technical support and troubleshoot complex customer issues
- Design and recommend technical solutions to meet customer needs
Required qualifications
- 2-4 years of experience in a customer-facing technical role
- Strong experience with JavaScript; TypeScript is a plus
- Experience working with SQL and familiarity with REST APIs
- Fluent in Portuguese and advanced in English (C1); Spanish is a plus
- Strong troubleshooting and analytical skills
Complete Job Description
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