Technical Success Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Jul 16, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Success Engineer.

Key Responsibilities

Manage and resolve customer support cases independently, ensuring timely resolution
Analyze and troubleshoot customer support requests using SQL/SOQL and product tools
Collaborate with Engineering and Product teams to identify and resolve recurring technical issues

Requirements

Proficiency in SQL/SOQL for data analysis and troubleshooting
Experience with CRM platforms, preferably Salesforce
Understanding of APIs and data integration concepts
2+ years of experience in technical support or a similar customer-facing technical role
Familiarity with case management systems such as Jira or Zendesk

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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