Technical Success Manager

Job Summary

A company is looking for a Technical Success Manager to support customer engagement and success in utilizing their platform.

Key Responsibilities

• Champion customer success by executing engaging sessions focused on technical and business outcomes
• Promote scalable adoption through innovative programs to help new customers achieve security goals
• Cultivate a community of experts by leading dynamic engagements such as workshops and webinars

Required Qualifications

• 5+ years in a customer-facing technical role such as customer success or technical account management
• Experience designing and executing one-to-many programs like webinars or workshops
• Working knowledge of developer tools (e.g., GitHub, Jira, Jenkins, VSCode)
• Understanding of application security concepts such as SAST/DAST and SCA
• Experience with DevOps tooling and a foundational understanding of the DevSecOps lifecycle