Technical Supervisor (Medicall)

Job Summary

Working remotely, the full-time Technical Supervisor (Medicall) will oversee the installation, configuration, and troubleshooting of network and application issues while managing a technical team and ensuring customer satisfaction.

Key Responsibilities

• Install and configure server and client components, assisting less experienced consultants as needed
• Provide proactive problem resolutions and maintain customer relationships through timely communication and support
• Train customers on company applications and develop documentation for processes and standards

Required Qualifications

• Bachelor's degree
• 3-5 years of experience supervising teams
• Experience in the Healthcare IT space