Job Summary

A company is looking for a Technical Support Advisory.

Key Responsibilities:

• Own, investigate, and solve complex customer technical issues
• Lead in building communities and sharing knowledge through readiness programs
• Engage with Microsoft Engineering to investigate potential product defects and drive product improvements

Required Qualifications:

• 4+ years of relevant experience or Bachelor's degree in a related field with 3+ years of experience
• 3+ years of prior product, customer support, or technical support experience
• Experience in system development, network operations, software support, IT, or consulting
• Ability to meet specialized security screening requirements
• Preferred qualifications include customer support or technical consulting experience, application development experience, and troubleshooting skills in various technologies