Technical Support Agent

Job is Expired

Location: Remote

Compensation: Hourly

Staff Reviewed: Thu, Feb 08, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Technical Support Agent.

Responsibilities:

Provide technical support for applications via phone, email, and web
Troubleshoot and resolve application, system, and network connectivity issues remotely
Document support cases, provide explanations of application functionality, and contribute to knowledge base

Qualifications:

0-2 years of professional experience in a Customer Support role
Bachelor's degree or equivalent work experience preferred
Strong hardware and software troubleshooting skills
Availability to work evenings, overnights, and weekends

COMPLETE JOB DESCRIPTION

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Job is Expired

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