Technical Support Analyst

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Mon, Apr 21, 2025

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Technical Support Analyst.

Key Responsibilities

Provide timely and accurate Tier 1 support to customers through various communication channels
Diagnose and troubleshoot product-related queries, documenting and tracking all issues
Collaborate with internal teams to resolve complex issues and ensure customer satisfaction

Required Qualifications

1-2 years in a relevant role
Bachelor's degree in computer science or related field (preferred)
2-3 years in a technical support department in a multinational software or telecommunication company (preferred)
ITIL Foundation Certification (preferred)

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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