Technical Support Analyst

Job Summary

A company is looking for a Technical Support Analyst - Revenue Cycle.

Key Responsibilities

• Provide support for application systems, including troubleshooting and diagnosing issues
• Offer software support to internal customers for applicable operating systems and subsystems
• Manage priorities for maintaining, upgrading, and efficiently using software systems

Required Qualifications

• 6 or more years of experience with application support in a hospital or medical-related industry
• Experience with 837 and 835 backgrounds
• Familiarity with Epremis, Experian, or Optum Assurance
• Experience working with project life cycle or project management methodologies
• Advanced understanding of technology projects and concepts as they relate to high-level business objectives