Technical Support Analyst

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Wed, Jun 18, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Analyst - L1 who will provide technical support to end users in a remote environment.

Key Responsibilities

Provide technical support to customers via phone, email, and chat channels
Diagnose and troubleshoot technical issues and escalate when necessary
Document customer interactions using a ticketing system

Required Qualifications

Technical degree in a related field or equivalent work experience
2-3 years of experience in a technical support role
Experience working with a ticketing system structure (Zendesk preferred)
Experience with relational databases and SQL
Demonstrated experience with Google Suite (or similar) applications

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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Website

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